Professional Services

Incident Response

Rapid deployment and investigation when a breach occurs. We contain the threat, eradicate the attackers, and recover your systems.

For Active Incidents

If you are experiencing an active breach, do not wait. Contact us immediately at +1 (555) 0-RESPOND. We have on-call engineers ready to assist 24/7 with a guaranteed 4-hour SLA for initial response.

What Happens When You Call

Hour 1: Triage

We rapidly assess the scope of the incident: what systems are affected, what data may be at risk, and whether the attacker is still active. We provide immediate containment guidance to stop the bleeding.

Hours 2–48: Investigation

Our forensics team deploys remotely (and on-site when necessary) to:

Collect volatile memory, disk images, and log evidence
Map the attacker's entry point and lateral movement paths
Identify all compromised credentials, persistence mechanisms, and exfiltrated data
Timeline the full attack from initial access to detection

Days 3–7: Eradication and Recovery

We remove all attacker presence, including persistence mechanisms you didn't know existed. We validate recovery of affected systems and redeployment from clean backups.

Post-Incident: Lessons Learned

We produce a comprehensive post-incident report for internal use, legal discovery, and regulatory notification (GDPR, HIPAA, SEC). You won't face this alone.

Retainer Services

For organizations that want guaranteed response SLAs, we offer annual incident response retainer agreements that include:

24/7 hotline access
4-hour on-call response guarantee
Pre-authorized evidence collection procedures
Tabletop exercise included

What Happens When You Call

Hour 1: Triage

Hours 2–48: Investigation

Our forensics team deploys remotely (and on-site when necessary) to:

Collect volatile memory, disk images, and log evidence

Map the attacker's entry point and lateral movement paths

Identify all compromised credentials, persistence mechanisms, and exfiltrated data

Timeline the full attack from initial access to detection

Days 3–7: Eradication and Recovery

We remove all attacker presence, including persistence mechanisms you didn't know existed. We validate recovery of affected systems and redeployment from clean backups.

Post-Incident: Lessons Learned

We produce a comprehensive post-incident report for internal use, legal discovery, and regulatory notification (GDPR, HIPAA, SEC). You won't face this alone.